Reliable Auto Transport Service You Can Trust

HIYAAKS INC with a vast network of independent truckers and auto carrier companies, ensuring that you get the best and safest driver for the job. The vehicle transport company that we assign to your order is required by law to have cargo insurance in place that covers your vehicle. We complete our due diligence before every order is assigned, checking and verifying whether the policy is active and valid. Rest assured, your car will be fully covered for its journey when you book with HIYAAKS INC. We also carry a contingent cargo policy for $250,000, just in case a carrier’s policy is canceled while your vehicle is on their truck.

When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and expedited shipping service that can be added to your shipment at the time of booking for a higher level of service.

We accept all major credit cards and zelle. All shipments are paid in full at the time of pickup to HIYAAKS INC only.

Yes, you can pay the full transport cost via credit card. If you want to pay in full Via Credit Card A 4% processing fee is added, you can do so at the time of booking either online or by phone with a shipping agent. With this option, you can make a convenient, one-time payment with a credit or debit card. You can also pay via, Zelle, to avoid the 4% fee.

This is one of the most common questions on our auto transport FAQ. Anything you pack in your vehicle should be locked securely in the trunk and cannot exceed 100 pounds in total weight. Keep in mind that YOU are responsible for anything you have packed in your vehicle, including any insurance coverage. Carriers might charge an extra $150-400 if your vehicle is too full or they might refuse to load the vehicle until its empty . This is an extra charge that has nothing to do with your initial quote and is completely separate from your agreement with HIYAAKS INC.

YES! It is important for you or an individual above the age of 18 you designate to be present at both the pick-up and delivery points. You need to inspect your vehicle(s) carefully at BOTH points of the transport process. Unless you make note of any damage or flaws in the car that exist pre- and post-delivery, you do not have a basis for a damage claim. Always ask the carrier for a copy of the inspection report (BOL) ON PICKUP AND DELIVERY.

Although shipping times depend on the individual transporters, some typical times are: 7-10 days Coast-to-Coast, 3-6 days North/South, 4-7 days Midwest to Coast. Weather conditions, mechanical breakdowns and other factors can create delays. We will always keep you in the loop when we have any information regarding a delay.

This is a somewhat misleading term in our industry. Door to door means the driver will get as close to your door as possible with a truck that could be up to 75’ long and with all the vehicles on it, weighing as much as 80,000 pounds. These trucks cannot fit down small streets or go into neighborhoods with low hanging tree branches that could damage vehicles on their truck. There are also weight limits and laws about parking these trucks on streets while loading and unloading vehicles. The driver will call you the day before pickup and delivery to arrange a meeting spot to safely load or unload your vehicle. The location will most likely be a large parking lot at a store or plaza near your address.

In the highly unlikely chance that your vehicle sustains damage in transport, you must be sure to note it on the Bill of lading and have the driver sign that form. Claims cannot be processed by the driver’s insurance company if damage is not noted at the time of delivery. We will also need pictures of any damage. HIYAAKS INC Employees are professionally trained to guide you through any claims processes.

Because of the extraordinary dimensions of some vehicles, (e.g., full-size SUVs, large pickup trucks, commercial vehicles) more room is needed to accommodate them on the carrier. Using room normally required for more than one passenger vehicle results in an oversize fee, this fee will be included in your quote. There will be no surprises!

The Bill of Lading serves as a receipt for your vehicle, and it represents the contract of carriage between you, the car shipping company, and the carrier. The driver will give you a copy of the Bill of Lading when the vehicle is picked up. Claims of damage at the destination will be based on the condition of your vehicle, as reported before it was transported.

The Bill of Lading is an important document for you. It must be signed by the driver and by you or your agent. It should show the name of the auto transport company, the origination contact, and location and to whom and where it is delivering, plus all pertinent telephone numbers. Review the Bill of Lading to make sure that the place of delivery is shown correctly. Check that the Bill of Lading contains the name, address, and telephone number where the car shipper or authorized agent can be notified of problems and possible delays while the vehicle is in transit. The Bill of Lading should also have the name, address, and telephone number of the carrier.

Leave only about a 1/4 tank of gas in the vehicle. A full tank of gasoline adds a lot of costly weight to the transport. We have an auto transport checklist that will give you some tips on preparing your car for auto transport.

Open car shipping carriers are similar to those you see transporting cars to and from dealerships. These carriers range in size and capacity. Vehicles that are shipped via an open carrier are exposed to inclement weather and road conditions. Enclosed auto transport carriers also range in size and capacity. Since these carriers are covered, the vehicles in transit are not exposed to weather or road conditions. Enclosed carriers are recommended for custom, antique, classic cars and High priced exotics. Enclosed auto transport is also more costly than the open carrier because of the high insurance policy.

Once you submit your order either online thru our secure portal or over the phone, the shipping of your vehicle will be scheduled according to the first available date on your shipping order. Ninety percent of our orders get assigned within one week of that date. Once assigned, the vehicle usually gets picked up in a day or two of the assigned ship date. We automatically email the customer when it gets assigned and then the car shipping driver calls your pickup contact. When the driver picks up your vehicle for car transport, he will do a detailed inspection of your vehicle on the Bill of Lading. You will both sign this form and receive a copy. The car shipping driver will call your destination contact from the road as he gets near the destination. The same Bill of Lading will be present on delivery so you can inspect the vehicle.

Costs are calculated according to the type of carrier you select (such as open or enclosed), vehicle type, shipping demand, distance and weather conditions.